When something's wrong, start here.

Most support work is same-week, and urgent things get triaged the day you call.

• Fixing what is broken: slowdowns, crashes, outages, and honest replace-or-repair advice
• Sorting out what is misconfigured, and setting up what was never there in the first place
• Networks, accounts, and email: wifi coverage, recovery, migration, two-factor, and shared-access cleanup
• Backups: setting them up, testing them, and restoring when you need it
• Purchasing and procurement — including dealing with your vendors on your behalf